EL-Docs - State-of-the-art infrastructure.

Security & Safety: Special attention has been given to both the physical aspect of security as well as Electronic security. The facility is surrounded by 7 ft. high boundary wall. The two main entrances are well guarded round-the-clock by armed security guards. The gates and the perimetry are under 24-hour infrared CCTV surveillance and all movements are recorded in a centralized location and backup of every recording is done regularly after an interval of 20 days on DVD and kept in safe archive. All in-bound and out-bound movements are well recorded and personnel are physically frisked and scanned using handheld devices.

Entry to Production Floor, Server Room, Administration & Accounts Department, Board Room, and Director's Cabin is restricted through RFID Access Control Systems allowing access only to respective authorized personnel bearing the Access Controlled Cards with Photo IDs. A second level of security has also been installed for entry to highly sensitive areas for added security making access with access card and with keypad lock simultaneously.

Also, we are well aware of the data confidentiality and security. Keeping this in mind special procedures and protocols have been drawn up to ensure this. None of the machine has any recording device like floppy drive, tape drive, CD writer, etc. and USB ports in all the workstations have been disabled. No personnel is permitted to carry cell phones, cameras, pen drives, or any other copying/recording devices inside the production floors.

Disaster Prevention/Recovery: Our facility would comply with industry standards and ensure detailed disaster prevention/recovery procedures to manage and minimize damage or disruption, and ensure stability in case of a disaster. Our backup system would be operational 24 hours per day with no data loss or interruption in service in the event of system failure.

We practice Fire and Earthquake safety drills regularly to educate our workforce on safety measures and organized evacuation.

Confidentiality: We restrict access to all confidential information on our site and within facility. Only selected employees may access the system for administrative and support purposes. These employees are very limited in number and are committed to our privacy and security policies. Our employees execute comprehensive nondisclosure agreements with us, which provides explicit legal confidentiality protections. Client data security is of greatest importance to us, not only for HIPAA requirements, but also for e-commerce reasons. All e-commerce transactions with our company are conducted with the same level of secure process that would be expected when interacting with a bank. In addition, we would guarantee that all personal data/information is never rented, sold, or shared with any outside interest for any reason.

INFRASTRUCTURE

System and Data Security: Monitoring of activities occurring in our system to prevent and/or detect any breach. All file transfer is protected by the use of HTTPS secure Internet transfer protocols, Secure Socket Layer (SSL) technology, and 128-bit encryption. All the servers have firewalls installed to prevent unauthorized Internet interception and have the latest anti-virus software on every server to protect against Internet viruses. Our customers can be assured that their information, whether in transmission or in storage, cannot be accessed without proper authorization, nor intercepted, decrypted, or altered.